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We are happy to answer any questions you have about Samsung Bioepis.
Please use the form below to contact us.

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  • Consent Form for collection and use of personal information

    1. The Personal Information Collected and the Purpose of Collection and Use
    I hereby grant Samsung Bioepis Co., Ltd. ("Bioepis") the authority to collect, record, store, process, dispose, disclose, and use (“process”) my personal data for the following purpose(s) for the following retention period.

    개인정보 제공
    Classification Personal Information The Purpose of
    Collection
    and Use    		 Retention period
    Required Email address, Name Answering and processing your inquiry For the period necessary to fulfill answering and processing your inquiry*
    Optional Country, Company name, Occupation, Phone number

    *Yet, when certain data is required to be preserved by other laws, it is secured for such period that the law demands.

    I am aware that I can refuse consent to processing of my personal information by checking the relevant box below or withdraw my permissions initially given at any moment, however, by refusing to give consent for required items, it may be difficult to receive response from Bioepis.

    2. Transferring Personal Information to Third Parties
    I give explicit consent for my personal data to be transferred to the following recipients.

    개인정보 제공
    Recipient Personal Information The Purpose of
    Transfer    		 Retention period
    (If applicable) Partner companies of Bioepis (signatory party to a license contract or commercialization partner in relation to Bioepis products) : Organon, Biogen, Primevigilance, IQVIA Name, Email address, (if applicable) Country, Company name, Occupation, Phone number Answering and processing
    your inquiry    		 For the period necessary to fulfill answering and processing your inquiry*

    *Yet, when certain data is required to be preserved by other laws, it is secured for such period that the law demands.

    I am aware that I can refuse consent to processing of my personal information by checking the relevant box below or withdraw my permissions initially given at any moment, however, by refusing to give consent for required items, it may be difficult to receive response from Bioepis.

    I am 14 years of age or older.

    *I consent to providing my personal information above.

    *I consent to providing my personal information to third parties above.

    This inquiry can be made only to those who are 14 years of age or older.
    Are you over the age of 14?

    When entering personal and sensitive information, a third party must not act on their behalf, and the information subject
    must enter it directly.
    Are you the information subject?

    If a third party inquires and enters personal and sensitive information on behalf of the information subject, the third party must obtain the signature of the information subject in the extra consent form attached below, and attach the consent form to the inquiry. However, if the consent form is not attached, there may be restrictions on responses

    Consent Form Third Party Inquiry Download

    Please upload the downloaded consent form below.

    Please read the following and check the box to confirm your consent.

    1. The Personal Information Collected and the Purpose of Collection and Use
    I hereby grant Samsung Bioepis Co., Ltd. ("Bioepis") the authority to collect, record, store, process, transfer, dispose, disclose, and use (collectively, "process") my personal data for the following purpose(s) for the following retention period.

    개인정보 제공
    Classification Personal Information The Purpose of
    Collection
    and Use     		Retention period
    Required Name, Email address, Country, Company name, Occupation, Product name Answering and processing your inquiry, Monitoring of drug safety issues pursuant to applicable laws Until 10 years after marketing authorization of the related Bioepis product has ceased to exist
    Optional Birth date, Gender, Phone number

    I am aware that I can refuse consent to processing of my personal information by checking the relevant box below or withdraw my permissions initially given at any moment, however, by refusing to give consent for required items, it may be difficult to receive response from Bioepis.

    *I consent to processing of my sensitive information above.

    2. Processing of Sensitive Information

    개인정보 제공
    Classification Personal Information The Purpose of
    Collection
    and Use     		Retention period
    Required Medical history and health-related data, Medication information, Adverse event(s) Answering and processing your inquiry, Monitoring of drug safety issues pursuant to applicable laws Until 10 years after marketing authorization of the related Bioepis product has ceased to exist

    I am aware that I can refuse consent to processing of my sensitive information by checking the relevant box below or withdraw my permissions initially given at any moment, however, by refusing to give consent for required items, it may be difficult to receive response from Bioepis.

    *I consent to processing of my sensitive information above.

    3. Transferring Personal Information to Third Parties
    I give explicit consent for my personal data to be transferred to the following recipients.

    개인정보 제공
    Recipient Personal Information The Purpose of
    Collection
    and Use     		Retention period
    1. (If applicable) Partner companies of Bioepis (signatory party to a license contract or commercialization partner in relation to Bioepis products) : Organon, Biogen, Primevigilance, IQVIA

    2. Regulatory institutions including Korean MFDS, Korea Institute of Drug Safety & Risk Management, EMA, US FDA, etc., to the extent permitted by applicable laws     		the above personal information and Sensitive Information 1. Answering and processing your inquiry
    2. Monitoring and reporting of drug safety issues     		Until 10 years after marketing authorization of the related Bioepis product has ceased to exist

    I give explicit consent for my personal and sensitive data to be transferred to the above recipients and processed outside the European Economic Area ("EEA"), which may not provide a level of data protection equivalent to the one provided within the EEA, and the Country may have no adequacy decision by the European Commission.

    I am aware that I can refuse consent to processing of my sensitive information by checking the relevant box below or withdraw my permissions initially given at any moment, however, by refusing to give consent for required items, it may be difficult to receive response from Bioepis.

    *I consent to processing of my sensitive information above.

    1. The Personal Information Collected and the Purpose of Collection and Use
    I hereby grant Samsung Bioepis Co., Ltd. ("Bioepis") the authority to collect, record, store, process, dispose, disclose, and use ("process") my personal data for the following purpose(s) for the following retention period.

    개인정보 제공
    Classification Personal Information The Purpose of
    Collection
    and Use    		 Retention period
    Required Name, Emaill address, Company name, Subject matter, Message Answering and processing
    your inquiry (if necessary)     		For the period necessary to fulfill answering and processing your inquiry*
    Optional Phone number, Job title, Country

    *Yet, when certain data is required to be preserved by other laws, it is secured for such period that the law demands.

    I am aware that I can refuse consent to processing of my personal information by checking the relevant box below or withdraw my permissions initially given at any moment, however, by refusing to give consent for required items, it may be difficult to receive response from Bioepis.

    I am 14 years of age or older.

    I consent to providing my personal information above.

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Phone
+82-32-728-0114
Product-related
If you experience any side effects or product quality issues, please contact the call center listed in the product leaflet. Please also consult your doctor or pharmacist.
Call Center PDF Download
Direction
  • 76, Songdogyoyuk-ro, Yeonsu-gu, Incheon Public transportation
    • By subway : Get off at Incheon Metro Line 1, Technopark Station, and transfer city bus no. 4, 44, and 81
    • By inter-city bus : M6405 (Gangnam Station, Yangjae Station → Get off at Campus Town station) and transfer city bus no. 4, 41, 42 and 81
      M6724 / 1301 (Seoul Station → Get off at Campus Town station) and transfer city bus no. 4, 41, 42 and 81
    • By city bus : Buses no. 4 (Stop: JEI University songdo campus)
      Buses no. 16, 41, 42, 44, 81 (Stop: Songdo Hoban Verdium)
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